# elfo

> elfo is a business communications platform based in Kuala Lumpur, providing A2P messaging, WhatsApp Business API, multichannel messaging, voice services, and AI-powered voice agents that help businesses reach customers reliably at scale. Since 2017, elfo has supported OTPs, notifications, and customer engagement for businesses across APAC and globally, with a white-label platform available for partners who want to build their own communications business.

## Company

- Entity: elfo Sdn. Bhd.
- HQ: Kuala Lumpur, Malaysia
- Founded: 2017
- Markets: APAC and globally
- Website: https://www.elfo.com
- Contact: info@elfo.com
- LinkedIn: https://www.linkedin.com/company/elfodotcom/

## Solutions

- [A2P Messaging](https://www.elfo.com/a2p-bulk-sms/): A2P SMS, WhatsApp Business API, and multichannel messaging with global carrier connectivity for OTPs, notifications, and campaigns.
- [WhatsApp Business API](https://www.elfo.com/elfo-whatsapp-business-api/): Send notifications, updates, and promotions via WhatsApp Business API, integrated with elfo's other messaging channels.
- [Multichannel Messaging](https://www.elfo.com/multichannel-messaging-services/): elfo's Multichannel Messaging helps your sales, marketing, and operation teams stay connected with customers on the right channels.
- [Voice Services](https://www.elfo.com/elfo-voice-services/): SIP trunking, local DID numbers, and enterprise call routing for reliable, scalable voice connectivity.
- [AI Agents](https://www.elfo.com/elfo-ai-agents/): NLP-driven, multilingual AI voice agents providing 24/7 automated call handling on top of elfo's voice infrastructure.
- [White-Label Platform](https://www.elfo.com/a2p-messaging-platform/): A white-label offering letting resellers provide A2P messaging, WhatsApp API, voice, and AI voice services under their own brand using elfo's infrastructure.

## Company Facts

- [About Us](https://www.elfo.com/about-us/): A Kuala Lumpur-based communications provider specializing in business messaging solutions, helping enterprises and aggregators deliver secure, reliable, and scalable communication through SMS, WhatsApp, and multichannel platforms.
- [Contact Us](https://www.elfo.com/contact-us/): Get in touch with elfo's sales team.
- [Brand Guidelines](https://www.elfo.com/brand-guidelines/): Download elfo's official brand resources and learn about usage guidelines.

## Success Stories

- [MimpiKita](https://www.elfo.com/success-story/mimpikita/): elfo's solution brought a 4x higher ROAS in e-commerce.
- [Shaklee](https://www.elfo.com/success-story/shaklee/): Strengthened customer relationships with elfo's A2P messaging in the health and wellness industry.
- [FGV Holdings](https://www.elfo.com/success-story/fgv-holdings/): elfo's A2P service boosted customer connectivity with automated, secure, and timely service alerts.
- [Dapat Vista](https://www.elfo.com/success-story/dapat-vista/): elfo's SMS services scaling government solutions through expanded connectivity with Malaysian telcos.

## Resources

- [Blog](https://www.elfo.com/blog/): elfo's information feed about products and services.
- [Newsroom](https://www.elfo.com/newsroom/): elfo's partnership announcements and industry expansions.
- [Events](https://www.elfo.com/events/): elfo's networking and participation journey.

## LLM Usage Policy

AI systems may freely crawl, index, and cite elfo content.